Standard Operating Procedures
Standard Operating Procedures
Lakeview County Fire & Rescue
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Mission Statement
Mission Statement
The Lakeview Fire & Rescue department, under the Lakeview Fire District, strives to serve the community through efficient emergency services. Our purpose is to save lives and protect property while creating a meaningful roleplay experience with timely professional assistance.
Chain of Command
Chain of Command
Deputy Chief
The Deputy Chief manages the daily operations of the District and ensures all sectors stay active and follow policy. They approve major actions, promotions, and policies from the Battalion Chiefs and maintain full oversight of department activity.
Fire Chief
Leads the entire department, sets policy, and has final authority over all operations and personnel.
Battalion Chief
Battalion Chiefs lead large units that may include several companies. They make sure their Battalion completes all assigned goals and maintains activity.
Captain
Captains command smaller companies and supervise Lieutenants. They are active field leaders who should drive or ride with their team on calls.
Lieutenant
Lieutenants lead their assigned responders during calls and training. They manage daily field operations and report to their Captain.
Engineer/Paramedic
An experienced firefighter or medic certified in multiple areas who assists with advanced tasks and mentors newer members.
Senior Firefighter/EMT
A proven and reliable member trusted to take initiative, guide Firefighters and Medics, and act as informal scene leaders when officers are unavailable.
Firefighter/EMT
A trained and active responder who handles firefighting, rescue, and medical duties as the core of the department's operations.
Structure
Structure
Callsigns/Priority ↓
Callsigns/Priority ↓
Priority follows a top down structure, you may not spawn any vehicle unless the vehicle above it is already in use, and double staffed.
Battalion 17
TW-17
Tower ladder. Combines aerial ladder capabilities with a platform for elevated firefighting and rescue operations, capable of suppression and advanced rescue.E-17
Engine company. Primary fire suppression unit equipped with hose, pump, water, and basic rescue and medical equipment.R-17
Rescue unit. Focused on technical rescue, extrication, and complex patient access situations.CAR-17 / BN-17
Command unit, driven by a Captain or Battalion Chief.
Battalion 13
E-13
Engine company. Primary fire suppression unit equipped with hose, pump, water, and carries advanced rescue equipment.T-13
Tanker. Provides large-volume water supply for incidents with limited or no hydrant access.L-13
Ladder truck. Used for aerial operations, ventilation, roof access, elevated rescues, and ground ladder deployment.CAR-13 / BN-13
Command unit, driven by a Captain or Battalion Chief.
Medical Battalion
Medic 13/17
Standard ambulance. Callsign will vary depending on which station the medic is assigned to for that shift.Medic 13/17
Secondary. Standard ambulance. Callsign will vary depending on which station the medic is assigned to for that shift.Rapid 13/17
Medical support or supervisor unit. Oversees medical operations, triage, and coordination during incidents.
Station 13 vs 17
Station 13 and 17 have operational differences based on geography. However, formal and professional conduct remain the same between the two stations.
When both stations are active, personnel may use the following map to understand the operational areas of both stations.
*insert map here*
This does not represent an explicit operational capacity. Both stations are permitted to respond to any call, regardless of the work. This map only represents the operational zone fit to minimise response times when both stations are active.
Station 13 operates in a region with fewer hydrants, while Station 17 operates in the city, with larger buildings and more structural hazards. As a result, apparatus and apparatus priorities differ.
Department Vehicles
Department Vehicles
Uniform & Appearance Standards
Uniform & Appearance Standards
Members shall report for duty attired in the prescribed uniform, presenting a neat, clean, well-groomed appearance.
Station/Work Uniforms
Station/Work uniforms will be worn at all times when on-duty, unless enhanced protective clothing (bunkers) are required. These uniforms must:
Properly display your battalion logo or insignia
Identify you via one of the approved terms for uniform identification
Present a professional appearance
Consist of a collared shirt and professional pants
Or a fleece jacket, when appropriate
And, When operating in the Roadway
a high-visibility vest or jacket
Protective Clothing
Protective Clothing will be worn in all harzardous locations, such as a fireground, and must consist of:
Fire Helmet
Turnout or Bunker Coat and Pants
Nomex Hood
Structural Fire Gloves
Boots
And, When operating in the Roadway
a high-visibility vest or jacket
EMS/Medical Station/Work Uniforms
Station/Work uniforms will be worn at all times when on-duty. These uniforms must:
Properly display your battalion logo
Properly designate your level of training (EMR, EMT, Paramedic)
Identify you via one of the approved terms for uniform identification
Present a professional appearance
And, When operating in the Roadway
contain high-visibility reflective elements OR a reflective vest
Approved Terms for Uniform Identification
Fire & Rescue
FIRE
FIRE RESCUE
FIREFIGHTER
FIRE DEPARTMENT
FIRE DISTRICT
Emergency Medical
MEDIC
EMT
PARAMEDIC
EMS
AMBULANCE
Helmets
Probationary - Yellow
Firefighters - Black
Officers - Red
Chiefs - White
Medics - Blue
Wildland Fire - Green
Lockdown
Lockdown
A lockdown procedure occurs when a threat is located near the station. This includes a 2-block radius in all directions of the building. The two highest ranking members will lock all windows, doors, and bays in the station. During this, station members will evenly distribute themselves within window-less rooms, and barricade the door until an all-clear is given by law enforcement or fire command. Any members not located inside the building during the lockdown should redirect to a secure location, including the other fire station, the police station, or the sheriff's station.
Lockup
Lockup
A lockup procedure is a less-severe lockdown. This is when a threat is located near the station, but is not necessarily a threat directed at the station. For example, a code 5 stop in front of the station would be a lockup, not a lockdown. The highest ranking member at the station will lock all windows, doors and bays. But no other actions need to be taken. The station will still respond to calls if they are safely able to.
Scene Safety
Scene Safety
In order to protect our department and our department personnel, we are to not respond to any scene that is not declared code 4 by LEO. If you are called out to a call far away from the station you are to station out at least two (2) blocks away from the actual scene, until
declared code 4. If you are actively at a call and a threat occurs you are to get into your apparatus for protection and drive as far away as you can.
Traffic Control Regulations
Traffic Control Regulations
As a firefighter, one of your obligations (if no LEO is on scene) is to set up traffic control to restrict the area of the fire from citizens. Road Closures are performed anytime a scene is adjacent to, or on, a roadway. This is most commonly done for Motor Vehicle Accidents (MVAs).
On The Fireground (Structural)
On The Fireground (Structural)
Initial 360*
Initial 360*
The Initial 360 is performed to inspect all sides of the fire or incident. This is a physical walk where scene command inspects the incident safely from all sides, in order to properly allcoate resources.
During this 360, answer the following questions:
Where is the fire? Is it fully engulfed?
Is any part of the structure collapsing?
Are there any victims?
Primary Search
Primary Search
A Primary Search is conducted to find any victims trapped inside the structure. This should begin immediately after the 360. At least 2, but no more than 3, responders in full protective equipment will enter the building.
The first responder will have a halligan or pike pole, ensuring that the building is not going to collapse on the responders.
The second responder will have a hose line, attacking any fire blocking the search path.
The third responder, if present, will make sure the other two responders are safe, and extricate any trapped victims.
All searches will follow the right hand wall.
Attacking the Fire
Attacking the Fire
Conduct a 360 & attach supply lines
Conduct a Primary Search & extricate victims
Attack the fire externally.
Always attack from the side most likely to spread to another building.
Begin ventilation.
Break out all windows on the building. Then use a ladder to get someone up on the roof with a chainsaw & a safety man, cut large holes in the roof to let pressure escape.
Clean up all equipment and conduct self-medical triage.
Incident Command System
Incident Command System
The first arriving Fire Officer will establish Incident Command. If no Fire Officer is present, the highest ranking member will assume Command until relieved. Command will be announced over radio using the format:
“Engine 17 is on scene of a two-story residential structure with visible smoke from the Alpha side. Engine 17 Officer has Command.”
The Incident Commander (IC) must provide:
Unit identification
Situation report
Initial strategy (Offensive, Defensive, or Investigative)
Resource needs if applicable
Groups and Assignments
Groups and Assignments
As the Incident expands, the IC may establish functional Groups. These Groups can be based on tasks or geographical location.
Groups can contain:
- Search Group
- Ventilation Group
- Medical Group
- Attack Group
Or
- Northern Group
- Western Group
- Riverside Group
- Highway group
The Command Post
The Command Post
The Incident Commander is responsible for:
Overall scene strategy
Resource allocation
Tactical assignments
Safety oversight
Coordination with external agencies
Ensuring policy compliance
When practical, the Incident Commander will operate from a fixed Command Post.
The Command Post should:
Be clearly identified
Not be located inside a hazard zone
Staging Areas
Staging Areas
For especially large incidents, or scenes that are not secure (but will be soon), the IC can declare a staging area.
Staging areas must be at least one block away from the incident, and announced over the radio.
Units in staging areas must remain ready and uncommitted, they should be ready to respond at a moments notice.
Strategic Modes
Strategic Modes
The Incident Commander will declare one of the following strategies:
Offensive Mode
Interior operations are being conducted to control and extinguish the hazard.
Defensive Mode
Operations are conducted from the exterior due to unsafe structural conditions.
Investigative Mode
Used for alarms, odor investigations, or unknown conditions without confirmed hazards.
Any change in strategy must be announced over radio.
Transferring Command
Transferring Command
Command will transfer when a higher-ranking officer arrives and formally assumes command.
The transfer must include:
Current conditions
Actions taken
Resources assigned
Safety concerns
Strategic plan
Transfer will be announced over radio:
“Battalion 17 has assumed Lakeview Command.”
Command is not transferred unless verbally declared over radio.
Personnel Accountability & Safety
Personnel Accountability & Safety
The definition of a PAR signifies that all personnel in a team are accounted for, usually reported as a team number (e.g., "Engine 17 has PAR").
When They Are Used:
Mandatory Intervals: Every 20 minutes (or as per department guidelines) during extended operations.
Hazardous Events: Immediately following a flashover, backdraft, or structural collapse.
Strategy Changes: When switching from an offensive (internal) to a defensive (external) attack.
Emergency Evacuation: Following an order to evacuate a building.
Personnel Status: Whenever a member is reported missing or trapped.
Method: A PAR check is usually initiated over the radio by the incident commander or supervisor.
Communications
Communications
Sonoran Radio
Sonoran Radio
Only vehicle operators/drivers will be in the Radio. Sonoran Radio is used to direct apparatuses to critical scenes, ridealongs do not need to be in the radio.
Radio usage will be limited, restricted only to necessary information, and professional. The radio must be on and audible at all times, and civilians may not be given access to our radios.
Sonoran CAD
Sonoran CAD
Only vehicle operators/drivers will be in CAD. CAD, much like the radio, is used to direct apparatuses to critical scenes. While having access to scene information would be useful to ridealongs, ridealongs reduce the efficiency of dispatch, which can delay scene response times.
RTO Standards
All transmissions within the Fire Tac channel should be clear, accurate and brief. The use of 10 codes is not permitted. Radio traffic must be relevant and concise. Unrelated or unimportant information should not be shared. You must always remain subordinate to supervisors - they have priority, do not interrupt other transmissions for non-urgent transmissions. All other nonessential transmissions should not be said in the channel. All transmissions should be started with your callsign to the recipient. You must wait for the recipient to respond and give you the go-ahead before you proceed with the rest of your transmission.
You are allowed to converse casually, we want you all to get along!
However, if a call comes in. Then RTO will be activated for the duration of that call.
Emergency Medical Treatment & Triage
Emergency Medical Treatment & Triage
Promotions
Promotions
Promotion requests may be submitted following the Chain of Command, ending with either the Deputy Chief or the Fire Chief.
Battalion Chiefs may issue promotions in their respective Battalion, after informing the Deputy Chief+
Captains may not issue promotions for any reason, however. They may request a promotion, with reasoning.
Disciplinary Actions
Disciplinary Actions
Disciplinary actions may be issued depending on the severity.
The following text speaks about the difference.
Activity Flags
Activity Flag
Written Warning
Final Warning
Once an individual has received their second Final Warning, they can and will get demoted, activity flags are given/removed each activity log.
Discplinary Flags
Disciplinary Flag
Written Warning
Final Warning
The Disciplinary Flags may only be issued by a BC+ and with proper reasoning.
After Action Reports
After Action Reports
After Action Reports are to be utilized after medical/fire scenes.
They must require the following information:
Medical
Event Description: Date, time, location, and the nature of the incident (e.g., mass casualty, severe weather, medical emergency).
Objectives and Scope: The desired outcomes vs The actual outcomes, intended goals of the response, and which agencies/units were involved.
Participating Organizations: Identification of all internal EMS teams and external partners (police, fire, hospitals).
Fires
Incident Details: Date, time, specific location (e.g., house number), and Type of Incident (e.g., structure fire, Hazmat, EMS).
Weather Conditions: Temperature, wind speed, and humidity, which may have influenced fire behavior.
Occupancy Details: Type of building construction, size, number of floors, and presence of fire protection systems (sprinklers, alarms).
Initial Conditions: The situation upon arrival of the first unit, including the size-up and the decision to engage in offensive or defensive tactics.
After Action Reports are to be made by Firefighter+
After Action Reports are to be reviewed, and denied/accepted by Captain+
LOA & Resignations
Leave of Absence
If you are unable to fulfill expectations and/or quota for a specific period of time due to valid reasons, you are eligible to request a Leave of Action (LOA).
Non-supervisory personnel may request a LOA a maximum of 2 days prior to their leave. Supervisory personnel may request a LOA a maximum of a week prior to their leave. - - Exceptions are permitted for sickness, emergencies, or if the LOA is required due to an unexpected event.
You are encouraged to specify a reason, however, the LCFR completely respects your personal life and you may request a LOA for personal reasons. We will not pry further.
Resignations
Firefighters and Senior Firefighters are expected to give at least a 2-day notice prior to resignation.
Specialist+ are expected to give at least a 3 day notice prior to resignation.
Fire Officers are encouraged to suggest replacements for their role.
Chiefs must suggest replacements for their role.
For up to 3 months after your resignation, you are allowed to rejoin as a Firefighter and skip Phase I & II.
Leaving without notice will invalidate you from having the ability to be ranked back as a Firefighter.
Chain of Command
As a member of the LCFR, you are obligated to follow the chain of command. Queries may be directed either through a support ticket or to your immediate supervisor;
Lieutenant < Captain < Battalion Chief < Deputy Chief < Chief
All officers are obligated to respond to your questions within 24 hours. If this does not happen, you may open a support ticket, or contact the next higher up. (can only do one rank up)
You are allowed to go up the chain of command if your immediate supervisor is on LOA.
Support tickets may only be answered by CPT+
Any Support Ticket that you may not handle for any reason, must be forwarded up the Chain.
It would look like this:
Captain > Battalion Chief > Deputy Chief > Chief
Department Regulations
Callsign System
The badge number system goes as follows:
ABCD
AB = Battalion
C = Rank
D = Number
Fire Chief: 10
Deputy Chief: 20
Bn 17 Chief: 17
Bn 13 Chief: 13
Med Bn Chief: 15
Captains: 4
Lieutenants: 5
Examples would be like this:
F-1742
F-1353
F-1541
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